The Hyatt Place Lenexa City Center is looking for an exceptional individual to fill the position of Banquet Captain. This individual will be responsible for the supervision of the banquet servers and the coordination of food, beverage and setup services for our Banquet Department. This position has a starting wage of $15 to $18 per hour based upon previous experience along with a gratuity share paid out on each paycheck. The ideal candidate must be flexible on the days of the week, and daytime or evening hours worked since the Conference Center demands fluctuate.  The number of hours worked will range from 24 to 40 hours in a given week based upon demand.  Bilingual candidates are preferred but not required.

Who Are We?

RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership.

Why RHW?

We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Personal Days, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment.

When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations.

Banquet Captain

The purpose of the Banquet Captain is to efficiently run the department in line with RHW and Hyatt Standards, whilst meeting employee, guest and owner expectations. The Banquet Captain should represent the hotel publicly, both in the general community and business community as well as be actively involved in the success of the conference center. The Banquet Captain will be the liaison between the conference center and vendors. The Banquet Captain will ensure banquet functions are managed efficiently while providing courteous, professional, efficient and flexible service at all times.

Duties

• Assist in training and coaching banquet staff
• Organize inventory, pars, ordering of supplies
• Completes and supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment
• Highly detailed role within the hotel to complete event requirement and create an appealing experience for guests
• Refresh meeting rooms and breaks, assist with serving meals and all areas of meeting room management as needed
• Maintain all event files in an orderly and usable manner
• Available to work on call and accessible via cell phone at all times unless otherwise excused
• Assist in ensuring that staff has the supplies needed to sell the hotel
• Work and communicate with other departments to ensure the smooth operation of the hotel

Requirements

• High School Diploma preferred but not required
• 2+ years experience in food service role
• Experience in a leadership role preferred but not required
• Hotel/Event space experience preferred but not required
• Computer Proficiency
• Customer Service Driven
• Excellent Communication Skills

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Evening shift
• Weekend availability

Supplemental Pay:

• Tips

Work Location: In person

• High School Degree or GED
• Previous Front Desk Experience preferred
• Read and Communicate Clearly
• Previous Customer Service Experience required

Computer Proficiency